ON-DEMAND WEBINAR

Patient Communication: How Generations Differ and How You Can Respond

About the Webinar:

Dr. Victoria Sampson and Dr. Dirk Neefs discuss the importance of adapting dental care to the varying needs of different generations of patients. They highlight how younger patients, like Millennials and Gen Z, prioritize health and wellness, often relying on technology and social media for information. They also emphasize the role of AI in enhancing patient communication, making complex dental information more accessible, and improving trust in treatment recommendations. As the demographics of patients shift, dental professionals must evolve their communication strategies to engage effectively with each generation.

What you'll learn:

• To discuss the diversity of patients that come into practice in terms of generational differences.
• How patient communication differs with generations - (how a boomer differs from a Gen Z).
• How Pearl can support with patient communication for these generational differences 

About the Speakers:

Victoria Sampson

Dr. Victoria Sampson is a functional dentist and researcher based in central London. She obtained her Bachelor in Dental Surgery from Barts and the London and is now known for her work in developing salivary diagnostics, artificial intelligence, and microbiome testing. Her work has been acknowledged worldwide resulting in her becoming a scientific advisor, board member and clinical lead of multiple dental companies globally as well as a topical team member of the European Space Agency and NASA. Victoria has published numerous papers and was the first dentist in the world to link gum disease with worse COVID complications.

Dirk Neefs

Dr. Dirk Neefs is an accomplished dentist with over 30 years of experience, dedicated to advancing dental care and oral health. He earned his Bachelor of Dentistry from Vrije Universiteit Brussel in 1987 and a Master's degree in Surgical Dentistry from University of Liege in 1996. Since establishing his practice in Antwerp, he has focused on implantology, enhancing his expertise through international experiences in Spain. In 2019, he joined B-dent, and in 2023, he began collaborating with Vitadent in Kapellen. An active member of multiple professional organizations, including the ITI and Holomedecine Association, Dr. Neefs has shared his insights as a speaker at universities and events, including a TEDx talk in Antwerp. His innovations, such as the Tempocopy protocol and intraoral ice pack, exemplify his commitment to patient comfort and continuous learning in dentistry.